Contact Us

At vopixx.com, we value clear communication, transparency, and responsible customer service.

Whether you have questions about our company, website information, orders, or general inquiries, our customer support team is available to assist you by email.

We are committed to providing professional assistance and handling customer inquiries with care and respect.

Company Information

Legal Business Name:
HK HUI LI YING INTERNATIONAL TRADING LIMITED

Website:
https://www.vopixx.com/

Registered Business Address:
RM A22, 10/F, NO. 52, HUNG TO ROAD, KWUN TONG, HONG KONG

Customer Service Email:
[email protected]

Customer Support

For assistance, please contact us using the email address above.

You may contact us regarding:

  • General business inquiries

  • Order-related questions

  • Product information requests

  • Website assistance

  • Shipping and delivery inquiries

  • Refund and return inquiries

  • Privacy and personal information requests

  • Legal and regulatory compliance inquiries

To help us assist you efficiently, please include your order number (if applicable) and a clear description of your inquiry.

We aim to respond to customer emails within 1–3 business days. Response times may vary during weekends, public holidays, or periods of high inquiry volume.

Age Restriction and Responsible Sales

We recognize that electronic nicotine delivery systems (ENDS), e-cigarettes, and related nicotine products are subject to strict regulations in the United States.

All tobacco and nicotine products are restricted to individuals aged 21 and older, in accordance with applicable federal law.

We do not intend to sell or distribute tobacco or nicotine products to individuals under the legal minimum purchase age.

All product sales, order processing, and deliveries are subject to applicable FDA requirements and federal, state, and local laws.

Regulatory and Compliance Inquiries

We respect the regulatory requirements governing electronic nicotine delivery systems in the United States.

For questions concerning product compliance, regulatory matters, or business-related documentation, please contact us at:

Email: [email protected]

We are committed to responsible business practices and to complying with applicable legal requirements in the markets where our products may lawfully be offered.

Health and Safety Notice

Nicotine is highly addictive.

Electronic cigarettes and other nicotine-containing products are not risk-free and may expose users to harmful substances.

These products are not intended for individuals under 21 years of age, pregnant women, or individuals who do not currently use tobacco or nicotine products.

Keep all nicotine-containing products out of the reach of children and pets.

Contact Details

HK HUI LI YING INTERNATIONAL TRADING LIMITED

RM A22, 10/F, NO. 52, HUNG TO ROAD, KWUN TONG, HONG KONG

Email: [email protected]

Website: https://www.vopixx.com/

Thank you for visiting vopixx.com. We appreciate your interest and look forward to assisting you.

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