Effective Date: October 30, 2026
Website: https://www.vopixx.com/
This Privacy Policy explains how HK HUI LI YING INTERNATIONAL TRADING LIMITED (“Company,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects personal information when you visit or interact with https://www.vopixx.com/ (the “Website”).
We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable privacy and consumer protection laws in the United States and other jurisdictions where we operate.
By accessing or using our Website, you acknowledge that you have read this Privacy Policy.
The Website is operated by:
Legal Business Name: HK HUI LI YING INTERNATIONAL TRADING LIMITED
Business Address: RM A22, 10/F, NO. 52, HUNG TO ROAD, KWUN TONG, HONG KONG
Website: https://www.vopixx.com/
Privacy Contact Email: [email protected]
For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us using the email address above.
Depending on how you interact with our Website, we may collect the following categories of personal information.
This may include:
First and last name
Billing address
Shipping address
Email address
Telephone number
Date of birth or age-related information, where required
When you place an order or make a purchase, we may collect:
Products purchased
Order numbers and transaction details
Purchase dates and order history
Billing and shipping information
Payment status
Refund and return records
Payment card information is generally processed by third-party payment service providers. We do not intend to store complete payment card numbers or security codes on our own servers.
Because our business involves age-restricted electronic nicotine delivery systems (ENDS), e-cigarettes, and related products, age verification may be required before certain Website features or purchases are made available.
Depending on the verification method used, information may include:
Date of birth
Age eligibility results
Identity verification results
Government-issued identification information, where legally permitted and required
Verification transaction references
Where third-party age verification providers are used, they may process information on our behalf under their applicable privacy and security practices.
We seek to limit the collection and retention of age verification information to what is reasonably necessary for age verification, fraud prevention, and applicable legal compliance.
When you access our Website, certain technical information may be collected automatically, including:
Internet Protocol (IP) address
Browser type and version
Device type and operating system
Website access dates and times
Pages viewed and browsing activity
Referring website addresses
Cookie identifiers and similar technologies
This information helps us maintain Website functionality, improve user experience, protect against fraudulent activity, and understand Website performance.
When you contact us, we may collect:
Your name and email address
Information contained in your messages
Customer service correspondence
Order-related questions and complaints
Other information you voluntarily provide
We may use personal information for the following purposes:
Order Processing: To receive, process, confirm, and manage purchases and transactions.
Customer Support: To respond to inquiries, resolve complaints, and provide customer assistance.
Age Verification: To determine whether customers meet applicable minimum-age requirements.
Legal Compliance: To comply with applicable federal, state, and local laws and regulations, including relevant tobacco product sales requirements.
Fraud Prevention: To detect, investigate, and prevent suspicious transactions, unauthorized activities, and security incidents.
Website Operations: To maintain, troubleshoot, and improve our Website.
Shipping and Delivery: To coordinate order fulfillment and delivery through authorized service providers, where legally permitted.
Business Administration: To maintain appropriate business, financial, and transaction records.
Communications: To send order confirmations, shipping updates, customer service responses, and other transactional communications.
Marketing: Where permitted by law and subject to applicable consent and opt-out requirements, to communicate information about our business and services.
We will not use personal information for purposes materially different from those disclosed in this Privacy Policy without providing any additional notice or obtaining consent where required by law.
Our Website may use cookies, pixels, web beacons, and similar technologies to support Website operations and improve browsing experiences.
These technologies may be used for:
Essential Website functionality
Shopping cart and checkout operations
Remembering user preferences
Website analytics
Security and fraud prevention
Advertising and marketing measurement, where applicable
You may manage or disable cookies through your browser settings.
Please note that disabling certain cookies may affect Website functionality.
Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar tracking technologies.
We do not disclose personal information indiscriminately. However, certain information may be shared with third parties when necessary for legitimate business operations, legal compliance, or other purposes described below.
We may share relevant information with authorized service providers that assist with:
Payment processing
Website hosting and maintenance
Order management
Shipping and delivery
Age and identity verification
Fraud prevention and security
Customer support
Website analytics
These providers may process personal information only as permitted by their contractual arrangements and applicable laws.
We may disclose personal information when reasonably necessary to:
Comply with applicable laws and regulations
Respond to lawful governmental requests
Cooperate with regulatory investigations
Protect our legal rights and interests
Prevent fraud or unlawful activities
Enforce our legal agreements
If our business undergoes a merger, restructuring, acquisition, or asset transfer, personal information may be transferred as part of the transaction, subject to applicable privacy laws.
We may disclose information to other parties when you expressly authorize or direct us to do so.
Our Website may offer information concerning electronic nicotine delivery systems (ENDS), e-cigarettes, and related age-restricted products.
We recognize that these products are subject to specific regulatory requirements in the United States.
Accordingly:
Our products are intended exclusively for adults aged 21 and older, subject to applicable laws.
We may collect and process age-related information to verify legal purchasing eligibility.
We may restrict access to certain products or services when age eligibility cannot be established.
We may retain transaction and compliance records when required by applicable law.
We do not knowingly permit individuals under the applicable legal purchasing age to purchase age-restricted products through our Website.
Information collected for age verification will not knowingly be used for unrelated purposes inconsistent with applicable law and the purpose for which it was collected.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Retention periods may depend on:
The nature of the information
The purpose for which it was collected
Customer service and transaction requirements
Applicable tax, accounting, and commercial recordkeeping obligations
Regulatory compliance requirements
Fraud prevention and dispute resolution
Legal claims and enforcement obligations
When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.
These measures may include:
Access controls and restricted permissions
Secure data transmission technologies
Website security monitoring
Service provider security requirements
Appropriate data handling procedures
However, no electronic transmission or storage system can be guaranteed to be completely secure.
We cannot guarantee absolute security of information transmitted through the Internet.
Our company is based in Hong Kong, and certain Website operations or service providers may be located in other countries.
As a result, personal information may be transferred to, processed, or stored outside the state or country in which you reside.
Where applicable, we take reasonable steps to ensure that international transfers are handled in accordance with relevant privacy and data protection requirements.
By using our Website, you acknowledge that your information may be processed in jurisdictions outside your place of residence, subject to applicable legal protections.
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.
These rights may include:
You may request information about the categories and specific pieces of personal information we collect, use, disclose, or otherwise process about you, subject to applicable law.
You may request access to personal information we maintain about you.
You may request correction of inaccurate personal information.
You may request deletion of personal information, subject to applicable legal exceptions and recordkeeping requirements.
Where applicable, you may request a copy of certain personal information in a portable and reasonably usable format.
Where applicable, you may opt out of certain processing activities, including:
The sale of personal information
Sharing of personal information for cross-context behavioral advertising
Targeted advertising
Certain profiling activities
Where required by applicable law, you may request limitations on the use and disclosure of sensitive personal information.
We will not unlawfully discriminate against you for exercising privacy rights protected by applicable law.
If you are a California resident and our business is subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), you may have additional rights concerning your personal information.
These rights may include:
The right to know what personal information is collected and how it is used.
The right to request deletion of personal information.
The right to correct inaccurate personal information.
The right to opt out of the sale or sharing of personal information.
The right to limit certain uses and disclosures of sensitive personal information.
The right to receive equal treatment when exercising privacy rights.
California residents may submit privacy requests by contacting:
Email: [email protected]
Please include “California Privacy Rights Request” in the subject line.
We will take reasonable steps to verify your identity before processing certain requests.
Where applicable, authorized agents may submit requests on behalf of California residents, subject to verification and authorization requirements.
We will respond within the timeframes required by applicable California law.
Residents of states with applicable comprehensive consumer privacy laws may have additional rights concerning their personal information.
Depending on the applicable state law, these rights may include:
Accessing personal information
Correcting inaccurate information
Deleting personal information
Obtaining a portable copy of personal information
Opting out of targeted advertising
Opting out of certain sales of personal information
Opting out of certain profiling activities
If you wish to exercise any applicable privacy rights, please contact us at:
Email: [email protected]
If we decline a request where applicable law provides an appeal right, you may submit an appeal by replying to our decision or sending an email with the subject line “Privacy Rights Appeal.”
We will review and respond to appeals in accordance with applicable law.
Our Website and age-restricted products are not directed toward children or individuals below the applicable legal purchasing age.
We do not knowingly collect personal information from children under 13 through our Website.
We do not knowingly sell or provide tobacco or nicotine products to individuals under 21 years of age.
If we become aware that personal information has been collected from a child in circumstances where collection is prohibited by applicable law, we will take appropriate steps to address the information and comply with applicable legal requirements.
Parents or legal guardians who believe that a child has provided personal information to us may contact:
Email: [email protected]
Our Website may contain links to third-party websites, payment providers, or external services.
These third parties may maintain separate privacy policies and data handling practices.
We do not control the privacy practices of independent third-party websites or services.
We encourage users to review the privacy policies of any third-party services they access.
If you receive marketing communications from us, you may opt out by following the unsubscribe instructions included in the communication or by contacting us directly.
Please note that opting out of marketing communications will not prevent us from sending essential transactional messages, including order confirmations, service notifications, and other legally required communications.
We will process marketing opt-out requests in accordance with applicable law.
Some browsers offer privacy preference signals, including Global Privacy Control (GPC).
Where applicable privacy laws require recognition of such signals, we will process qualifying signals in accordance with the relevant legal requirements.
Browser-based privacy settings may also be used to manage cookies and certain tracking technologies.
We reserve the right to update or revise this Privacy Policy from time to time to reflect changes in our business practices, Website operations, legal obligations, or applicable privacy regulations.
Any updated version will be published on this page with a revised Effective Date.
We encourage visitors to review this Privacy Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy, our data handling practices, or your personal information, please contact us.
Company Name:
HK HUI LI YING INTERNATIONAL TRADING LIMITED
Business Address:
RM A22, 10/F, NO. 52, HUNG TO ROAD, KWUN TONG, HONG KONG
Website:
https://www.vopixx.com/
Privacy Contact Email:
[email protected]
We are committed to handling privacy-related inquiries responsibly and in accordance with applicable laws.
End of Privacy Policy